Prompt guide
AI prompts for small business owners who do not have a marketing team
Small business advice usually assumes a team. There is no team here — it is me, a phone, and a list of things that have to happen before Friday. These are the prompts I actually keep, sorted by the job they do rather than by how clever they sound.
By Brooks8 min read
The rule that decides whether a prompt is worth keeping
A prompt earns its place if it ends with something I would have had to type anyway: a quote, a reply, a listing, a checklist. If it ends with advice, it is a conversation, not a tool, and it does not go in the file.
The second rule is that I paste the real material in. My real prices, my real policy, the customer's real message. A prompt with no true input returns something that sounds like every other small business on the internet, because that is exactly what it was built from.
- Name the artifact before you press enter.
- Paste the real numbers, policy or message rather than describing them.
- Tell it to ask instead of invent whenever the output faces a customer.
- Keep the ones that worked in one file. That file is the asset, not any single prompt.
Prompt — Quote a job without underpricing it
Most underpricing happens because you quote the visible work and forget the wrapper: the calls, the revisions, the chasing. This makes the wrapper visible before you send a number.
Job: {describe the job in plain language}. My rate or target: {number}. Break this into every task the job actually needs, including admin, calls, revisions and follow-up. Estimate hours per task. Total it, then tell me which three tasks are most likely to overrun and what boundary in the quote would protect me. Do not soften the total.Prompt — Chase money without damaging the relationship
The invoice chase is the message people rewrite five times. Give it your terms and let it stay short.
Invoice: {amount}, sent {date}, due {date}, now {n} days late. Relationship: {new client / long-standing / one-off}. My terms: {paste terms}. Write a follow-up under 90 words that states the amount, the due date, one payment link line, and a specific next step with a date. Firm, not apologetic, no chasing language like 'just checking in'.Prompt — Write the listing from what you actually sell
Feed it the literal contents. Every time I have described a product instead of listing it, the copy came back with a promise I could not defend.
Here is literally what the buyer receives: {paste the file list or contents}. Price: {price}. Write a listing with: one line on the problem, a bullet per real item above, who it is not for, and what happens immediately after purchase. Do not describe a result that is not produced by an item in that list. Flag anything you had to stretch.Prompt — Answer the question you have answered ten times
The tenth time you type the same answer, turn it into a saved reply. This is how a support inbox stops eating evenings.
Here are three real messages asking roughly the same thing: {paste}. My policy and the true answer: {paste}. Write one reusable reply under 120 words that covers all three, plus two short variants: one for a frustrated customer, one for a pre-purchase question. Stay inside the policy text. If the policy does not cover a case, say so rather than filling the gap.Prompt — Decide what to do on a short week
Some weeks there are eleven hours, not forty. This prompt is a triage tool, and it works because it takes the real list rather than an idealised one.
Hours available: {n}. Everything on my list: {paste the list}. For each item, estimate hours and label it revenue-now, revenue-later, or maintenance. Then give me the schedule that produces the most revenue-now inside {n} hours, and name what I am explicitly dropping. Do not tell me to work more hours.What I do not use AI for
Pricing decisions, refund calls and anything that becomes a promise to a customer stay with me. The model can lay out the reasoning and draft the words, but the judgement is the part of the business that is actually mine, and outsourcing it produces the generic, slightly dishonest tone you can smell on a lot of small business pages right now.
Questions I get asked
- Which AI tool do these prompts need?
- None in particular. They are structured instructions, so they behave the same in ChatGPT, Claude or Gemini. Longer context helps when you paste a whole policy in.
- Is a free plan enough to run these?
- Yes for all of them. Paid plans mainly help with longer pastes and faster responses, not with output quality on prompts this specific.
- How do I stop the output sounding like marketing filler?
- Give it constraints and real inputs. Word limits, a banned-phrase list and your actual prices do more than any tone instruction.
- Do you have these written up as a set?
- Yes — the free Starter Kit has the short version, and the paid kits carry the full set with the operating routine around them.
Where to go next
Free Starter Kit
The short version of this file — the prompts and checklists I hand people first. Free.
OpenChatGPT prompts for business
The offer, pricing and sales page prompts built on the same structure.
OpenAI Business Launch Kit
For turning the work you already do into something you can sell repeatedly. $9.
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